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Brussel

Proximus

Junior IT Analyst Workforce Management - Young Starter

Company description

We offer our customers a world of digital opportunities so that they can live better and work smarter. We do this by offering products and services tailored to the needs of every customer and by being a partner of citizens, companies and Belgian society in their digital evolution.

With our interconnected fixed and mobile networks, our customers can access digital services, data and multimedia content anywhere, anytime. We are laying the foundation for sustainable growth by investing in the network of the future and developing innovative solutions. Our wholesale partners can count on a seamless experience on our fixed and mobile networks.  

It is our ambition to become a truly customer-focused digital company. The customer is central to everything we do and the customer journey should be as simple as possible with accessible and user-friendly solutions.

We want to create an inclusive, safe, sustainable and prosperous digital Belgium. We have been climate neutral for our own operations since 2016 and have the ambition to become a circular company with a net positive impact by 2030.

Our employees are a valuable asset. We want to create a culture in which they are able to develop, make a difference, contribute to our results and be our best ambassadors.

Job description

Proximus is hiring young IT professionals to help build the digital transformation of our company and our customers.

In the IT Servicing department, you contribute to building, maintaining or integrating different applications supporting our customers, technicians and contact centre agents in their daily activities.

As an IT analyst you will join an agile squad (8-10 people) to implement user stories in close collaboration with the product owner, the scrum master and the developers/testers. You will participate in sprint demo’s, retrospectives and sprint planning sessions. You learn about the different business and technical foundations allowing you to learn and grow your career.

Role and Responsibilities:

  • Participate in the implementation, configuration and testing of solutions
  • Get acquainted with different Cloud solutions and technologies
  • Get to understand the agile culture
  • Learn about the technical and functional capabilities of the different platforms
  • Whilst building IT expertise, grow skills in functional/business domains
  • Collaborate across different disciplines and roles
     

 

 

Searched Profile

  • You have a bachelor or master degree (preferably in an IT related domain).
  • You are analytical and assertive, customer- and solution-oriented.
  • You are optimistic, solution oriented, creative with an open mind.
  • Customer centricity is part of your nature.
  • You value communication and collaboration with others.
  • You have a learning attitude and growth mindset.
  • Good knowledge of English is mandatory (both oral and written). Mastering one of the national languages French or Dutch is a must.

We offer

At Proximus you have the possibility to shape your own future and the digital future of our customers. We offer you:

  • Our digital workplace, which assure you a better work-life balance
  • A nice and varied salary package including insurance, a mobility plan of your choice, telecom and other benefits.
  • The opportunity to build your own career and your development thanks to a continuous learning environment and the exhaustive offer of our Proximus Corporate University.
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