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Proximus is a telecommunications company and a digital service provider operating in Belgium and abroad (Proximus Group). We provide services to residential, enterprise and public customers under various brands. From telephony, internet, television or network-based ICT services to digital services like smart mobility and security.
Looking for a job in B2B sales? We got you!
We are looking for highly motivated and well-spoken Desk Based Account Manager to join our sales team in the Enterprise Business Unit.
You will work from Proximus HQ in Brussels and will be part of the new Enterprise Sales department. You will have an account managed role over the phone and as such be responsible for your own sales targets. Responsibilities like developing new leads, communicating with customers, understanding their needs and ensuring a smooth sales process. You get a kick out of closing deals on the phone, hitting your targets each quarter and having happy customers after each call. This will all be enabled by every new digital tool you can imagine.
To be successful as a Desk Based Account Manager you will be coached on achieving the highest customer satisfaction, educated on our solutions and learned how to hunt for new opportunities. We expect you to be competitive and a good, empathic listener.
Still excited? Wait for it!
When you shine as a Desk Based Account Manager, your career path could take you to other places in our sales organization as well: account manager, solution sales or more strategic roles will all be possible.
Desk Based Account Manager Responsibilities:
- You are responsible for achieving the objectives in terms of revenue, new business and sales
- You monitor the profitability of the portfolio or actions and take the necessary improvement measures to increase profitability
- You are responsible for creating a funnel and growing it by consulting the customer on the best next steps in his digital transformation with an outside in approach
- You are able to build an account plan based on your own knowledge of the customer, as well as using current economic changes in the customer segment.
- You are responsible for communicating with customers, answering inbound requests, sending additional information per email, making outbound calls to potential customers, Research, qualify following up on leads new leads and upselling products and services.
- You Understand customer needs by doing proactive research and identifying sales opportunities.
- You are responsible for further penetration, winback, up-selling, retention, The implementation and follow-up of framework agreements or cluster contracts with multiple linked companies.
- You keep up with product and service information.
- You create and maintaining a database of current and potential DMUs.
- You are able to explain and demonstrate features of products and services.
- You stay informed about the offer of our competition.
- You understand the buyer journey at customer side and enable him to decide on the next steps.
Desk Based Account Manager profile & competencies:
- Both young grad and more experienced people are welcome 😊
- (Sales experience is a must) or you have a heart for Sales and able to negotiate
- You are enthusiastic, reliable, a team player with a can do mentality
- You are an Excellent listener, able to read between the lines, capable of analysing and respond to the situation in real time, conscious of the political dimension in a client organization.
- You like changes and you are able to learn quickly
- You are organized, have excellent communication and presentation skills, like to take responsibility and thrives on working towards a concrete result.
- You are fluent in Dutch, French and English
At Proximus, you can define your own future and the digital future of our customers.
We offer you :
- A digital workspace that gives you a better work-life balance.
- A varied and attractive salary package including insurance, a mobility plan of your choice, telecom benefits and much more.
- The opportunity to take control of your career and personal development thanks to a continuous learning environment and a comprehensive offer from our Proximus Corporate University.
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- Dutch: excellent
- French: excellent
- English: excellent