Company description

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta. The Group also provides complete solutions for financing and service.

The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.

The Volvo Trucks brand has been built up over decades and enjoys a solid position worldwide. It is one of the world’s best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.

Job description

This is us, your new colleagues. 

Service Center Coordinator is the glue between the dealer workshops and our organization. You are part of an European community of Service Centers. You are part of a dynamic and multicultural society.

Do you just love to... 

You are the spokesperson of the customer message within our organization and sell our organization towards our customers.

Responsibilities:

• Control and manage the process of urgent orders
• Discuss, control and manage special orders and requirements
• Cooperate with internal and external stakeholders
• Give advice on logistical and commercial solutions or alternatives
• Improve processes and ways of working which are beneficial for both our department and customers
• Be part of projects
• Represent our organization towards the Sales organization and its network via daily operational work, meetings or events
• Occasional but predefined late shift (10:30hrs - 19:00hrs)
• Occasional but predefined Saturday morning shift

Searched Profile

Are you the one?

You have multilingual skills (English, Dutch, German and French)
You have a strong customer focus
You have an affiliation with numbers
You can be analytical
You are a team player
You are flexible
You are willing to advance

We offer

A perfect match?

• This is a temporary position to start as soon as possible until August/September 2021. 
• Attractive salary 
• Restaurant on site
• Meal vouchers
• Flexible hours within a reasonable margin
• Part of a large organization
• Social environment

Let's do this!
Apply as Service Center coordinator and make a difference... Every day.

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