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Young Professional - Junior Infrastructure Services UX - req1035

Company description

Proximus is the leading telecommunications company in Belgium and a market leader in a number of areas, including fixed-line telephony services, mobile communications services and broadband data and Internet services.

Job description

Our engineers in the ‘Datacentre Infrastructure’ domain work with the most innovative technologies in a unique environment: running thousands of servers and a huge amount of storage capacity, supporting thousands of applications and databases in a continuous changing world. 

These infrastructure services are essential for every Proximus solution offered to our end customers and the quality of the delivered services have a direct influence on the customer experience.   

To achieve our goals, we are looking for a young graduate who:

  • Understands what the youngsters expect from a telecom provider
  • Can translate the customer expectation in infrastructure delivery needs
  • Guides our infrastructure engineers in their delivery transformation journey.   

You will be the New Way of Working (NWOW) ambassador in our domain. You will actively encourage the adoption of the digital workspace and will demonstrate smart and efficient approaches to perform infrastructure activities differently. You will define and challenge smart and measurable delivery Key Performance Indicators (KPI), while keeping in mind to continuously improve our processes and governance. You will also ensure that improvement actions get performed.  

Are you the game changer we are looking for? 

Searched Profile

You are a young graduate in - or with affinity for - IT and you are passionate about new and continuously changing technologies. What we expect from you:  

  • Holding a bachelor or master degree (or about to obtain your degree) 
  • Above all, we are looking for people that strongly believe in the importance of a superior ‘Customer Experience’ for our company. 
  • You'll need good presentation skills combined with active listening skills.  
  • You love to work with people and you are not afraid to challenge them to make them more ambitious.  
  • A profile who can bring a good “AS IS” and “TO BE” structure, a gain in efficiency and good digital knowledge.
  • You are an efficiency lover and not afraid from human change management  
  • You can formulate customer feedback and empathize with them to figure out their needs.
  • Eager to explore an exciting IT world in transition.
  • A collaborative team player.
  • You speak fluently English and the knowledge of French and/or Dutch is a plus.

We offer

A professional and stimulating working environment in the telecommunications sector. Various career opportunities within the Proximus Group on a national and international level, high-quality training and a rich and acknowledged expertise. We also offer you an attractive remuneration with many fringe benefits.

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