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Young Professional - Junior Quality & Support Engineer - req1036

Company description

Proximus is the leading telecommunications company in Belgium and a market leader in a number of areas, including fixed-line telephony services, mobile communications services and broadband data and Internet services.

Job description

We are looking for a motivated expert to reinforce the technical team responsible for the overall quality and availability of: 

  • New innovative Value Added Services like ItsMe, Fixed Mobile Unification, Mobile Voice Recording and WebRTC.
  • Important existing Value Added Services like the 0800 service, the emergency service routing and the Web Contact Service. 

Furthermore, you will be involved in the validation and test automation of several other Intelligent Network services like Pay&Go, Wireless Office, Call Barring and MVNE services 

You will be part of an enthusiastic team of experts and you will be involved in challenging projects implementing the latest convergent services! 

Overall content of the function:

  • You will maintain and support existing Proximus services (first and second line) and propose ideas to improve the quality and reliability of these services (e. g. by implementing preventive maintenance scripts)
  • You will validate new innovative services before they are offered towards the Proximus customers. Once validated successfully, you will implement these in the live network
  • You will ensure the general quality of our products
  • You will automate as many of our test processes as possible and propose ideas to improve the quality and reliability of these services (e. g. by implementing regression tests, health checks, …)
  • You will interact with the suppliers to report problems and to you will ensure that qualitative solutions are timely provided

Searched Profile

  • You achieved a Bachelor or Master in a specialisation in IT.
  • You recently graduated or you have acquired a first professional experience. 
  • You developed a strong interest in scripting.
  • You have common sense and developed strong analytical skills.
  • You are quality driven and have a ‘Can Do’ attitude. You enjoy solving problems.
  • You are a team player and you willingly share your knowledge with other team members.
  • You are interested in technology and eager to understand how things work and how to improve them.
  • You are interested by the Telecom area and eager to learn different protocols and to understand them.
  • You speak fluently English and the knowledge of Dutch/French is a plus.

We offer

A professional and stimulating working environment in the telecommunications sector. Various career opportunities within the Proximus Group on a national and international level, high-quality training and a rich and acknowledged expertise. We also offer you an attractive remuneration with many fringe benefits.

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