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6 Month IT Support Internship
Keysource offers IT services, IT solutions, IT development & IT consultancy in whole Europe. HQ is based in Lasne, near Brussels.
- Installation of various packages, including software applications, internet security features and cloud based packages
- Hardware installation including creating or adapting networks
- Providing 1st line remote technical support to clients
- Answering 1st line support calls from existing clients
- Escalating complex queries to 2nd line team
- Remotely accessing customers Servers and Workstations to resolve any issues
- Assist and support on data protection and information security issues arising from the Company’s operation.
- Analyse how the company currently protects information and compare this with international best practice systems and identify solutions for any potential flaws
- Maintain expert knowledge of emerging technologies, legislation and standards in the IT security sector
- Potentially communicate to team members, and senior leadership, cyber risks to the enterprise
As soon as possible
How to apply
Please, send an email to firstname.lastname@example.org with your CV as a pdf file. A cover letter is always helpful.
- Background in computer science, with basic programming knowledge
- Knowledge or experience in Microsoft Server
- Strong desire to learn and put to good use your technical skills and knowledge
- Motivated self-started personality with taste for trying new activities and learn from them
- Willingness to portray a professional image at all times whilst being understanding to a client’s needs.
- An understanding of cyber incident response techniques and practices
- Outstanding communication, organization, time management, and interpersonal skills with the ability to evangelize user research across teams
- Strong analytical skills
- Paid Utility Bills (electricity, gas, water and council tax) + Internet Access
- Commuter travel to work (accommodation will be found within an acceptable commuting distance from the workplace, if that requires more than a sensible walk then a bus/train ticket will be provided).
- There is no salary over and above the benefits offered, unless specifically stated.
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- French: good
- English: medium