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Internship

Brussels

OBELIS

{ERASMUS} Customer Relations Internship

Company description

Obelis is a quality driven, service oriented company, with over 28 years of experience in dealing with European directives and regulations. Obelis provides EU consultancy services to EU and non-EU manufacturers.

Job description

Objective:  To contribute to the smooth operation of the Customer Relations department as well as support the department’s and team’s performance, KPIs and daily activity.

Main Duties:

Provide professional, high level and smooth client service;

Perform various work associated with the Customer Relations department (follow-up client services, reply and resolve customers queries, proactively identify customer needs, monitor customers feedback, ensure SLAs and customer satisfaction) at the highest level;

Follow-up on tasks assigned to him/her;

Support the development and design of a new method, system and resource;

Support preparations for Management & Board Meetings;

Assistance to Managers, Department Managers and/or Unit Directors;

Contribute to the implementation of ISO 9001 and ISO 13485;

Searched Profile

Requirements

Education

Current BA/MA student in Business Management, Sales, Marketing, European Law, Economics with possibility of participating in Erasmus Internship Program

Experience

  • No experience is needed
  • Any previous internships are considered as asset 
  • Fluency in English (written & oral);
  • Any other languages are always a plus;
  • Confident user of Microsoft word, PowerPoint, Outlook
  • High level of proficiency at Microsoft Excel;

Language(s)

  • Fluency in English (written & oral)

Computer Skills

  • Proficiency at Microsoft word, Excel, PowerPoint, Outlook
  • Familiarity with CRM systems

High adaptability, flexibility and dedication supported by a positive ‘can-do’ attitude;

Desired skills & Competencies: 

  • Team working spirited in a multicultural environment;
  • Good Communication and presentation skills;
  • Strong  administration and organization skills;
  • Strong analytical skills and multi-tasking skills;
  • Quick-learner, enthusiastic and efficient;
  • Self-motivated for small and big tasks;
  • Pro-active attitude;
  • Detail oriented;

We offer

Terms & Conditions: 

  • Location: Brussels, Belgium; 
  • Period: 3-12-months, full-time; 
  • Paid internship (Erasmus internship or other); €49 travel reimbursement a month
  • The applicant must posses an EU citizenship
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Only for undergraduate students

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