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Holiday Inn Brussels Airport

Front Office internship

Company description

Holiday Inn Brussels Airport (HIBA):

Modern hotel in Zweedse stijl met 310 hotel kamers, rekening houdend met de wensenlijst van onze gasten zodat wij hen het ideale hotelverblijf kunnen aanbieden.

Meer dan 500 m² aan vergaderzalen.

Binnenzwembad, Sauna, Jacuzzi and Turks bad, Solarium en fitness.

Kom stage lopen in een omgeving die creativiteit aanmoedigt, aandachtigheid stimuleert, en, simpelweg meer productief en aangenaam is.

Sluit aan bij een SKOJ team (Surprising, Kreative, Original and Joyful).  Trouwens, SKOJ betekent pret in het Zweeds. En je zal ontdekken dat het prettig is om te werken voor het Holiday Inn Brussels Airport hotel.

Job description


During this internship, you learn all aspects of the Front Office & concierge desk. You will provide service to national and international guests.


  • Check in and check out of guests
  • Processing of payments
  • Providing information to guests
  • Handling telephone calls
  • Mailing
  • Providing service at a consistently high level to guests and colleagues
  • Familiar with the rules of the hotel
  • Monitor and identify undesirable visitors
  • Other reception tasks

Main responsibilities

  • Proper handling of all contacts with guests.
  • Knowledge of the SOP's and works at any time according to these guidelines.
  • Collaborate with other departments such as housekeeping and F & B
  • Representative of the hotel (professional, welcoming and friendly service-oriented)
  • Ensure a consistently high level of service to guests and colleagues.
  • Familiar with the fire and safety regulations

Searched Profile

Job Requirements

  • Good in team work
  • Good communications skills
  • Good knowledge of English language + French or Dutch
  • Host-oriented and collegial
  • Attention to detail & quality
  • Friendly atmosphere
  • Flexible & stress-resistant
  • Knowledge of a third language is an advantage
  • Confidential information can deal with discrete

We offer

  • Place where you can learn a lot
  • Availability to stay in the hotel
  • Interesting workspace 
Apply for this job
Only for undergraduate students

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