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Internship

Louvain-La-Neuve

Martin's Agora

Front Office Stage Martin's Agora

Company description

The Martin’s Hotels, one of the most prestigious Belgian hotel group, is looking for motivated trainee for their Front Office department in Martin’s Agora City Resort for a 6 month-training. Located in the heart of Louvain-la-Neuve with 210 rooms divided into a 3-star and a 4-star hotel, 1 restaurant, 1 bar, 9 conference rooms, Martin’s City Spa (wellness & Fitness) and a peaceful garden – this is the first urban hotel centre in Wallonia! 
 
 

Job description

Job description
 
Check in : welcoming the guests 
Managing external and internal calls
Managing external and internal emails for Reception 
Check out : invoicing guests 
Being able to inform and assist guests regarding all hotel facilities and the city of Louvainla-Neuve + about
Managing reservations: over emails, phone, for taxi, activities etc..
Proactively anticipate guest needs in order to increase guest satisfaction
Coordinate with all departments regarding different requests and information 
Etc… 
 
 

Searched Profile

Good knowledge of French and English (and Dutch is a +)
Not afraid of guest relations
Well-presented and open minded
Highly motivated student 
Able to multi-task
Flexible
Reliable 

We offer

Located in the heart of Louvain-la-Neuve, university city with many activities in the area
Possibility to be accommodated. 
You will be part of a sparkling city with lots of hotspots for students.
Near trainstation and supermarket as well.

Apply for this job
Only for undergraduate students

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