Many students are reluctant to the idea of an internship. A lot of them have the wrong idea of what working as an intern is like. First of all, get rid of the stereotype of the student whose tasks ...
Internship
Bruxelles
SMARTFLATS.SA
Guest Relation Agent
Company description
Smartflats Concept
Aware of new paces of life where the line separating work and leisure is disappearing, we have designed spaces that adapt to these needs. Smartflats offer an innovating concept of spaces to live, sleep and work in by putting technology at our clients’ disposal.
• Sleep
Smartflats apartments offer intimacy and the flexibility of a home with the added comfort of a hotel. They can sleep up to 6 people for stays from one night. All our Smartflats are situated in privileged locations and have been stylishly decorated by our interior designer.
Find out more here
• Work
Smartflats and Smartwork collaborate to offer a complete experience combining design, flexibility and assistance. Smartwork offers work spaces and meeting rooms in the best locations in Brussels and Liege.
Find out more here
• Live
Smartflats give the keys to the neighbourhood to its clients thanks to customised recommendations so that they can discover the town as if they’d always lived there. Places tried and tested by our team!
Job description
YOU WILL...
Receive and welcome guests (through emails, calls and notes) and ensure smooth and dependable service
Assist guests before, during and after their stay
Develop a thorough knowledge of the apartments and services
Monitor guests reviews and follow up for maintaining and improving ratings
Take and manage reservations, and promote extra services
Liaise closely with the Housekeeping Team, and monitor special requests and needs
Coordinate with the Call Centre Team
Follow up on payments
Draft concise and clear notes for the Maintenance Team
Use reporting and monitoring tools with a view to improve operations efficiency
Ensure the telephone standby
Searched Profile
YOU ARE...
You will be dedicated to ensuring a pleasant and reliable guest experience by interacting with our guests through email, phone and social media. You're a great match if you are absolutely guest-centric and committed to meet and exceed guests’ expectations. You're flexible, have a can do attitude and a problem solving, result oriented driven.
WE REQUIRE...
Internship convention
Bilingual in French and English
Additional languages are a big plus
CV and Cover Letter to apply
We offer
WE OFFER...
Internship contract
Start date: as soon as possible
You will be based in our offices in the Brussels city center, but going to Liege or Antwerp will be part of your job too! When not working with our young and cheerful team you can enjoy our nice terrace ;)
Only for undergraduate students
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Requiered information
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SMARTFLATS.SA
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Only for undergraduate students
Create a Job Alert with your preferences and receive weekly job offers in your mailbox !
You must log in or register to apply to this job
or
Create a Job Alert with your preferences and receive weekly job offers in your mailbox !
Apply to this internship
Please fill in the information below to apply to this job offer. Good luck!
Prefill with your Facebook account
or
Requiered information
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Explain why you’re interested in this job and how your background, interests and personality make you a suitable candidate for this position. Tip: this letter is sent directly to the company, so make sure you adapt it to this specific job description!
SMARTFLATS.SA
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Explain why you’re interested in this job and how your background, interests and personality make you a suitable candidate for this position. Tip: this letter is sent directly to the company, so make sure you adapt it to this specific job description!
Job Summary
- French: excellent
- English: excellent
Indicate your preferences & be warned when a job matches with your criterias.
Create a Job Alert with your preferences and receive weekly job offers in your mailbox !
You must log in or register to create a job alert
or
Create a Job Alert with your preferences and receive weekly job offers in your mailbox !
Prefill with your Facebook account
or
Requiered information
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Explain why you’re interested in this job and how your background, interests and personality make you a suitable candidate for this position. Tip: this letter is sent directly to the company, so make sure you adapt it to this specific job description!
SMARTFLATS.SA
You received a new application from {{ user.last_name }} {{ user.first_name }} regarding 'Guest Relation Agent'
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Explain why you’re interested in this job and how your background, interests and personality make you a suitable candidate for this position. Tip: this letter is sent directly to the company, so make sure you adapt it to this specific job description!