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EF Education

Sales and Customer Support Internship

Company description

EF Education First is a global education company focusing on language, academic, cultural exchange, and educational travel programs.

We are 52,000 staff, faculty and teachers, working in over 612 offices and schools across 52 countries, and having a global presence in 116 countries. While we continue to grow, we strive to stay small so as to ensure agility, smart thinking and a fun place to work. For the past 53 years, EF has grown to include a range of programs that give students of all ages the freedom and confidence to explore the world through language, travel and education

Job description


Sales responsibilities

Drive sales of our education programs through telesales and face-to-face interactions
External representation of the company at fairs, events and info-sessions
Conception of new sales ideas and strategies

 Customer Support responsibilities

All administrative tasks from the moment the student books until his/her departure. This includes but it is not limited to: sending reservations confirmations and invoices, booking flights, recovering outstanding balance recovery, booking changes, follow up with our international schools, etc.
Supporting the customer service manager in continuously improving the quality of our services and information to our students
Assisting in translating and implementing international elements in local market
Helping the country manager in the daily office management

Searched Profile

You are

Native in French
Proactive and like to take initiative
Structured and well-organized way of working
A fast learner and efficient at daily tasks
Creative and think out of the box, but have an analytical mind as well
Open, communicative and team-oriented personality
International experience in the form of an exchange year or a language stay abroad is an advantage

We offer

We are travelers, innovators, doers and thinkers. We are open and collaborative, we are dedicated and passionate – we really work hard, then play hard. We believe that education can break down barriers of language, culture and geography and we are proud of the role that we can play in that process. 

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