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Internship
Bruxelles
Hotel Bloom!
Stagiaire Front Office
Company description
Le Bloom!, hôtel 4 étoiles de Bruxelles, recherche:
Job description
Le stage a lieu au sein du département Front Office de l'entreprise.
Il permet au stagiaire de se familiariser avec les notions de la réception, département essentiel au sein d’un hôtel, et de développer des compétences relationnelles et de service client.Le stage permet au stagiaire d’être en contact direct avec les différents départements de l’hôtel (Housekeeping, Food&Beverage, Mice...) et avec les clients.
Missions:
Répondre au téléphone et passer des coups de fils
Accueillir les visiteurs et les clients
Tenir à jour le fichier clients : réservations, arrivées et départs
Etablir les factures et encaisser les paiements
Connaître exactement et en permanence l'état d'occupation de l'hôtel et des demandes des
clients pour coordonner et organiser les activités de la lingerie, du personnel d'étage et du personnel d'entretien
Transmettre aux services administratifs et financiers les informations comptables
Fournir des renseignements sur les services offerts, les règlements internes, les attraits touristiques de la région et les possibilités d'activités socioculturelles.
Searched Profile
Etudiant (école de commerce, école d’hôtellerie, BTS tourisme, Licence LEA ...) Bac+2 à Bac+5 ayant une formation ou une experience en hôtellerie.
Qualités requises:
- Excellente présentation et sens de l'accueil
- Personne organisée
- Pratique des langues étrangères (l'anglais est un minimum)
- Bonne pratique de l'informatique
- Grande disponibilité (pratique souvent des horaires décalés)
We offer
Un stage dans un hôtel avec un concept unique en Belgique
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Job Summary
Horeca, restauration & Tourism
Horerca & Tourism
No
- French: excellent
- English: excellent
- Dutch: medium
Create a Job Alert with your preferences and receive weekly job offers in your mailbox !
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