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Loyaltek SA/NV

Evening/week-end customer service - Work at home

  • Start date
  • Schedules
    Evenings Weekends Holidays
  • Languages
    English: good
  • Driving license required
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Company description

Loyaltek is a leading company in the shopping center gift cards business. We provide our products and services to hundreds of shopping centers all over Europe.

Job description

Your Responsibilities

• You will be on duty during evenings and/or week-ends
• Be ready to answer calls or tickets if / when they arrive
• Work with confidential customer information and treat it sensitively
• Follow up to customer inquiries by taking specific action in a timely manner
• Aim to resolve issues on the first call by being proactive
• Appropriately communicate with customers via phone and email

Searched Profile

What We're Looking for

• Speaking English and any other European language is a plus
• High School Graduate or GED
• Availability to work various shifts
• Proficiency with desktop computer system and Internet skills
• Proven oral & written communication skills

We offer

You will have very flexible work time during evenings and/or week-ends.

Paid by hour depending on how many hours you did.

Trainings provided in our offices in Brussels.

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