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Too Good To Go

Customer Care Hero (student or part-time)

  • Date de début
    Toujours
  • Horaires
    Jours de semaine Soirées Week-ends Vacances
  • Langues
    Néerlandais: avancé Français: avancé
  • Permis de conduire requis
    No
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Description de l'entreprise

30% of food produced is wasted. We are on a mission to change that.

Too Good To Go is a mobile app which reduces food waste by making surplus food from cafes, restaurants and supermarkets available to users. Our users purchase food through the app, collect locally and enjoy knowing they are saving food, money - and the planet!

Too Good To Go is scaling fast across Europe (we are in 12 countries already) with over 20 millions meals saved to date. We have big, big plans, and we want you to be part of them.

Description de la fonction

Sounds like my kind of mission, but what will it entail?

We say it like it is: You will be on the phone, a lot. We take our customer service very seriously, and strive to be an example when it comes to supporting our community. You’ll have the unique opportunity to get in direct contact and listen to our customers and partners to help them become real ambassadors. This means that you will be the most vital person in the whole company when it comes to ensuring the happiness of our community and delivering an above and beyond service! You keep the engine running!
You will be covering evening and weekend shifts to make sure we provide the best experience to our users and partners at any time of the day.
You are the go-to-person for our users to help them out when needed and listen to their Too Good To Go adventures.
You will take care of our current partners, help them save more food out of the bin and optimize our way of collaborating.

Profil recherché

Why you are the customer care hero we’ve been looking for:

You are fluent in Dutch, French and English (speaking and writing)
You are passionate about our mission and being a part of the movement against food waste
You love being on the phone and (you can admit it, it’s just us here) any one would love to have someone with your charms on the other side of the line
You’re a people person and get a lot of energy out of helping others
You love having a flexible lifestyle and don’t mind working evening or weekend shifts
Excel skills and interest in cool digital tools are a plus!

Nous offrons

If you still need more convincing…

Superb (and rare!) opportunity to be a pioneer in a fast-growing international scale-up with a very real environmental and social impact
You help building a community that will change (or already is) changing the world
Flexible hours with a lot of autonomy in how and where you work
A culture where we put a lot of time and investment in coaching, training and your personal development
An open company culture where we play as hard as we work
The chance to do something that really matters - every day. Every single partner you bring on board saves meals from going to waste. Bellies not bins

 

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