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Key Account Manager

Description de l'entreprise

At Nielsen, we set the standard for measurement. We did it 94 years ago when we invented the market research industry, and we’re still doing it today. But we don’t stop there. We’re focused on your future, and we know the next big thing can come from anywhere.

Did you ever shop online for grocery products? Do you want to know how this kind of online content is created and used? Are you interested in learning more about products consumers like you buy every day? Look no further - you’ve found your dream company!

Description de la fonction


As Key Account Manager, your role will be a diverse one as you will manage, maintain and ensure strong commercial relationships with existing clients and you will develop the business by searching, approaching and negotiating with new clients.

As Key Account Manager, you will:

  • Own your client portfolio that you will maintain, manage and develop according to the sales opportunities you identified.
  • Plan, manage and negotiate renewals to ensure growth of service/revenue.
  • Network and build strong relationships with your existing clients to ensure long-term client retention.
  • Plan your client’s visit to ensure client satisfaction is at its maximum and widen collaboration and servicing.
  • Understand your clients’ needs and offer them a strong after-sales support by an A to Z project follow-up with the help of dedicated customer support associate.
  • Manage your Monthly Direct and Indirect Sales targets

You’ll also develop our business by:

  • Identifying and approaching decision makers within the global client organization and turning this into increased business.
  • Building your network and relationships with new clients, and developing these in contracts and long-term relationships.
  • Preparing and executing contract negotiations.
  • Learning and acquiring a deep knowledge of our different services to identify offer and sell additional services to our clients as soon as you see an opportunity.

Profil recherché

Our candidate will have:

  • Bachelor in Business Administration or Marketing or Business Engineering
  • Relevant experience of 2 to 3 years
  • Affinity for e-business & e-commerce or the FMCG sector
  • Ambitious and willing to achieve challenging targets
  • Organized and able to apply good time management
  • Fluent in Dutch & French
  • Business English

Our ideal candidate will have in addition

  • Perfectly trilingual
  • Knowledge in market research and FMCG is a plus
  • Good command of the Microsoft & Google Suite

Nous offrons

Besides an attractive salary, you will get the following benefits package: meal vouchers and enrolment to our insurance group program (pension fund, hospitalization, disability
insurance…). As we work 40h/week, you will also get 1 compensation day per full month.
In addition to these extra-legal benefits, Nielsen offers flexible working hours, helping you to create a work/life balance that is right for you. Moreover, you will experience a dynamic, open, international and solution-oriented environment.
The Nielsen Experience
Nielsen is a fast growing multinational organization where customer services are the priority. We operate in a dynamic market which is reflected in both the organization itself and the people within it. We offer a challenging, international working environment in a strong and pleasant team of colleagues. Nielsen employees are also encouraged to pursue growth opportunities and are provided with professional training to enable them to stay at the fore-front of latest marketing trends and forecasting technology.
Within our teams we emphasize the importance of diversity and inclusion because we know they are crucial to our growth, strength and ability to innovate. Being open, personal, connected and useful is woven into Nielsen's DNA. As part of our culture, our promise to you is that at Nielsen, you can: Be yourself, Make a Difference & Grow With Us.

Compétences Kazi du job

Découvre ci-dessous les valeurs et compétences qui sont important pour cette fonction. Fais le test Kazi et découvre si tes valeurs et compétences correspondent à celles requises pour le job.


Le visionnaire/stratège
Un visionnaire/stratège a une vision claire du futur et de l’orientation qu’il convient de prendre. Dans une équipe, il analyse de manière critique la pertinence à long terme des tâches du groupe.
Le créatif
Le créatif fait preuve d’imagination dans sa réflexion. Il est expert en la matière et milite ardemment en faveur de l’innovation. Dans un groupe, il propose des solutions créatives à des problèmes existants.

Valeurs professionnelles

Orienté humain
Vous avez de nombreux contacts dans le cadre de cette fonction. Dès lors, il est essentiel que le collaborateur puisse s’approprier les idées et les sensibilités d’autres personnes. Le collaborateur voit le produit fini ou le servi fourni au final, qui est le fruit de son travail, et son action a un sens pour des personnes extérieures à l’organisation
Orienté résultat
Dans cette fonction, engranger des résultats est prioritaire. Le collaborateur a une grande responsabilité concernant le produit ou le service fourni au final. Ses décisions ont un impact sur l’organisation ou sur d’autres personnes.

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