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Stage

Lasne

Keysource

6 Month IT Support Internship

Description de l'entreprise

Keysource offers IT services, IT solutions, IT development & IT consultancy in whole Europe. HQ is based in Lasne, near Brussels.

Description de la fonction

  • Installation of various packages, including software applications, internet security features and cloud based packages
  • Hardware installation including creating or adapting networks
  • Providing 1st line remote technical support to clients
  • Answering 1st line support calls from existing clients
  • Escalating complex queries to 2nd line team
  • Remotely accessing customers Servers and Workstations to resolve any issues
  • Assist and support on data protection and information security issues arising from the Company’s operation.
  • Analyse how the company currently protects information and compare this with international best practice systems and identify solutions for any potential flaws
  • Maintain expert knowledge of emerging technologies, legislation and standards in the IT security sector
  • Potentially communicate to team members, and senior leadership, cyber risks to the enterprise

 

Start date

As soon as possible

How to apply

Please, send an email to info@keysource.be with your CV as a pdf file. A cover letter is always helpful.

Profil recherché

  • Background in computer science, with basic programming knowledge
  • Knowledge or experience in Microsoft Server
  • Strong desire to learn and put to good use your technical skills and knowledge
  • Motivated self-started personality with taste for trying new activities and learn from them
  • Willingness to portray a professional image at all times whilst being understanding to a client’s needs.
  • An understanding of cyber incident response techniques and practices
  • Outstanding communication, organization, time management, and interpersonal skills with the ability to evangelize user research across teams
  • Strong analytical skills

Nous offrons

  • Paid Utility Bills (electricity, gas, water and council tax) + Internet Access
  • Commuter travel to work (accommodation will be found within an acceptable commuting distance from the workplace, if that requires more than a sensible walk then a bus/train ticket will be provided).
  • There is no salary over and above the benefits offered, unless specifically stated.
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