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INEOS Oligomers Feluy SPRL

Account Coordinator (Internship)

Description de l'entreprise

INEOS Group is a manufacturer of petrochemicals, specialty and intermediate chemicals and polymers. INEOS includes 168 facilities in 26 countries throughout the world with approximately 21,000 employees. INEOS’ annual turnover is around $60bn making it the 3rd largest chemical company in the world.  INEOS is a customer-focused company and our business mission is to be the supplier of choice to our customers.


INEOS Oligomers contains a portfolio of products that include Polybutene (PiB), Linear Alpha Olefins (LAO), Poly Alpha Olefins (PAO) and Diisobutylene (DiB).  To serve our customers, INEOS Oligomers has manufacturing facilities in Belgium, Canada, Germany, and the United States (Texas).  PIB is produced Lavera, France. Products are sold into a wide variety of applications including lubricants, lube additives, adhesives, sealants, rubber modification, cosmetics and personal care

Description de la fonction


As first focal point of the customer, the Account coordinator provides  outstanding customer service, supporting the Account managers in winning business, pushing for orders directly, receiving and processing orders, arranging delivery of product, following external storage facilities and ensuring timely payment of debts.

Key roles and accountabilities include:


Handling customer enquiries and complaints, contacting customers to negotiate and win orders and working hand in hand with the sales team.


Receiving and processing orders, managing SAP and ensuring documentations for exports process.

Logistics/supply chain

Forecasting customer demand and closely monitoring sales rates against forecast. Liaising with commercial and supply chain managers or other sites/depots.

System maintenance

Keeping SAP Master data and other parameters up-dated, ensuring end of month closing activities and following procedures.

Profil recherché


Education/Experience :

Bachelor in a commercial or management field
Fluent French and English with minimum B2 level in one other language ( Dutch, German, Spanish or Italian)


Strong communication and negotiation skills
Customer focused attitude
Good anticipation skills and initiatives
Good organization skills
Ability to work under pressure and meet deadlines

Additional skills and experience

Good knowledge of SAP and IT tools
Supply chain experience



Nous offrons

What we offer

You will join an enthusiastic team, driven by passion for our brand and our products
A meaningful professional internship experience to develop your career afterwards


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