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Radisson Blu Palace Hotel

Cross-Departmental Internship

Description de l'entreprise


Nestled in the heart of the Water City and next to the Oldest Casino in Europe, the Radisson Blu Palace Hotel, Spa is directly linked by a private funicular to the Thermes of Spa.

Description de la fonction

Cross-Departmental Internship

Type of contract: Internship

Function: Operational internship in 3 departments of the hotel

Gratification: Internship Allowance (€400) or accommodation provided

Experience: Bachelor student

Localization: Spa, Belgium

Duration: 3 to 6 months

Company: Radisson Blu Palace Hotel

Type of company: PME

Sector: Tourism / Hotel

Company:

Nestled in the heart of the Water City and next to the Oldest Casino in Europe, the Radisson Blu Palace Hotel, Spa is directly linked by a private funicular to the Thermes of Spa.

Mission:

The trainee gains experience in three different departments of the hotel. This internship is ideal for students who want to discover the different departments of hotel. Good communication skills are required to ensure a good guest relationship.

Here is a list of some daily tasks:

Housekeeping

  • Discovering the work of a room maid
  • Opening of the day & distributing tasks to room attendants
  • Closing of the day
  • Room supervision & check
  • Leading & guiding room attendants

Front Office

  • Learn the procedures of checking in and out of groups and individual guests
  • Procedures of reservations, credit policies, VIP cashier and security
  • Advance booking
  • Telephone skills
  • Guest relation

After the introductory training program, the trainee should assist the receptionists in their daily work.

Restaurant:

  • Direct contact with the customer
  • Take part in daily operations
  • Provide service at the Restaurant, Bar, Banquets & Room Service
  • Handle guests requests 
  • Presentation of the event
  • Make sure all meetings rooms and banquets are properly set up
  • Take care of last minute customer request
  • Do your best to get a 100% customer satisfaction

Profil recherché

Required profile:

  • Yes I Can Attitude
  • French and English are mandatory
  • Adpatable and Flexible
  • Proactivity
  • At least a first experience in the tourism sector

Nous offrons

Internship allowance (€400) or accommodation provided.

Postuler à cette offre
Uniquement pour étudiants de l'enseignement supérieur

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