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Stage

Bruxelles

URBANTZ

Customer Relations Management Intern

Description de l'entreprise

At URBANTZ we believe in collaborative intelligence for sustainable logistics.

We develop an innovative, cloud-based web and mobile application that makes logistics easy and efficient.

We enable delivery companies to seamlessly optimize their activities and scale their business.

We enhance the consumer experience by establishing an outstanding communication channel, with parcel tracking, ETAs, ...

Together We Deliver: innovation, transparency, collaboration and sustainability are our core values.

We propose a positive work environment where each talent can learn, grow and contribute to the company’s future. You will be part of our team and will be responsible for handling different assignments with the opportunity to contribute to many aspects of the company.

Visit our website for more information at www.urbantz.com

Description de la fonction

We are looking for a Customer Success intern who will be a part of the Customer Success team to ensure product quality and manage the current customers. Your mission will be:

  • Managing the trial period of potential customers
  • Following-up proactively the relationship with the current customers
  • Testing the new features of the product to validate them
  • Synchronising Customers feedbacks with the Product Development team

Profil recherché

  • Graduated / Bachelor
  • Enthusiastic, self-motivated, positive attitude, proactive and a confident approach to closing business
  • Resilient, passionate and result oriented
  • Ability to manage relationships with customers
  • Excellent communication skills
  • An experience in IT / Software / SaaS is a plus
  • Structured and good self organization
  • Flexible and eager to learn
  • Fluent in English

Nous offrons

  • Awesome startup environment with people who love to work in a positive mindset
  • Flexible, dynamic and innovative company with great potential for growth
  • Autonomy, tangible impacts
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