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Ixelles

BePark

Customer Success

Description de l'entreprise

BePark is a young and innovative company at the forefront of the European parksharing market!

We are the missing link between drivers in search of an increasingly hard-to-find parking spot and parking owners who are looking to optimize the management of their asset.

Our growing team works hard towards offering the best parking solution to our customers. With BePark, drivers can use a parking by the hour, book it for several days or rent it monthly for an unlimited period, always at a very competitive price. Our technology allows them to be fully independent, from finding a parking online to opening the gates with their smartphone!

BePark aims to be the SMART parking solution of tomorrow's cities and by smart we mean Simple, Mobile, Agile, Reactive and Technologic!

This takes a team of smart and motivated people...

Description de la fonction

MISSIONS

  • Contact clients to gather feedback and satisfaction
  • Provide after-sales support to retain customers
  • Ensure prompt and accurate answers to clients’ queries
  • Build strong client relationships, through regular communication
  • Create and manage knowledge base to help clients in their tasks
  • Suggest product/service improvements to maximize client satisfaction
  • Communicate product and pricing details clearly
  • Provide support to Account Managers for them to better assist major clients

Profil recherché

  • Able to communicate and work in at least two of the following: English, French, Dutch
  • Doing studies in Business, Law, Marketing, Administration or others
  • Excellent verbal and written communications skills
  • Good time-management skills with a problem-solving attitude
  • High degree of professionalism
  • Available for a period of 4 months or more
  • Energetic, tenacious and team player
  • Driving Licence

Nous offrons

  • Work in a fast growing company and solve challenges.
  • Be part of a great team.
  • Learn and gain experience
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