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Intern Customers Relationship management
Description de l'entreprise
Nominated by the TechStartupDay as Startup of the Year 2018, Preesale provides Facebook page owners with a free Facebook Application to help promote their events and start selling tickets, in less than 5 minutes, to 1.5 billion potential attendees on the most powerful platform in terms of client segmentation.
With a combination of the today’s most advanced APIs, we created a unique, simple and secure solution.
Preesales was also selected by Trends Tendances and Challenge.fr as Top 10 Startup to invest in Belgium, read more here: https://bit.ly/2qGlpmd
Description de la fonction
Customer Success is critical to Preesale's success. You will be responsible for defining and executing an easy process for getting customers onboarded, ensuring their enjoyment with our products, and driving renewals and upsells. You own existing B2B customer growth and churn management within Preessale. You will belong to the Sales department for alignment on how customers will reach their goals on an ongoing basis.
Our customer Success is a b2b focused and very much about personal relationships, ability to architect process, and the design of use cases which will show the world how Preesale can help employees build a daily practice of mindfulness . You should be ready to roll up your sleeves, and delight each customer.
A problem solver. You like to understand customers and their problems deeply – better than they know themselves! And you enjoy finding ways to do things better.
You are analytical and data-driven. You think a few moves ahead. You like to be prepared. You enjoy being in control of situations and can quickly regain it if things get out of hand.
Go Getter. You’re eager, resourceful, and constantly put your problem solving skills to the test.
Tech Savvy. You utilize the latest tools to make your work as efficient as possible. You have a natural curiosity for the tech industry, and want to be part of a high energy and passionate team.
Some B2B market development experience?
An attraction and preferably experience with organizing large events or interacting with events organizers
Experience in building strategic use cases which will become playbook for top companies
A strong desire to achieve and put our Startup on Mars!
A team of passionate, driven people building great products together.
An appreciation for exceptional engineering, design, and user experience.
The first foot in an internet company company that could grow huge, in a sector where companies are valued hundreds of Millions (Think Eventbrite, Ticketfly, Ticketmaster,.)
The flexibility to work between Liege and Brussels.
If you contribute to make us succesful, the possibility of a full time permanent job after your internship!
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Résumé de l'offre
- Anglais: avancé