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EF - Education First

CUSTOMER SUPPORT INTERNSHIP

Bedrijfsomschrijving


Our sales office is comprised of a young, dynamic team. We are travelers, innovators, doers and thinkers. We are open and collaborative, we are dedicated and passionate – we work really hard, then play hard.

We believe that education can break down barriers of language, culture and geography and we are proud of the role that we can play in that process. All our employees have a strong entrepreneurial spirit, but most of all love to have fun together. 

Functieomschrijving


Your tasks will be:

·         All administrative tasks from the moment the student books till his/her departure. This includes but it is not limited to: sending reservations confirmations and invoices, booking flights, recovering outstanding balance recovery, booking changes, follow up with schools, etc.

·         Ensuring upselling of insurance, flights, transfers, etc

·         Supporting the customer service manager in continuously improving the quality of our services and information to our students

·         Helping the country manager in the daily office management

·         Helping the sales team reaching their targets by providing day to day sales support and backup

Profiel

·         Fluent in Dutch, very good in English and proficient in French

·         Excellent organization skills, structured and accurate

·         Fast learner with an efficient way of working

·         Ability to succeed in stressful situations

·         Open, communicative and team-oriented personality

·         Energetic, flexible personality and entrepreneurial spirit

·         Ability to prioritize, meet challenging deadlines and perform under pressure

·         Overseas studying experience would be an advantage

We bieden aan

Our Antwerp sales office is comprised of a young, dynamic team. We are travelers, innovators, doers and thinkers. We are open and collaborative, we are dedicated and passionate – we work really hard, then play hard.  
We believe that education can break down barriers of language, culture and geography and we are proud of the role that we can play in that process. All our employees have a strong entrepreneurial spirit, but most of all love to have fun together.

Are you looking for your next challenge? Apply now!

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