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General Assistant- Commercial Assistant


Regus is the world’s largest provider of flexible workspaces


The General Assistant plays an important role in delivering exceptional customer service to our
clients and assisting the General Manager.
As part of a team the General Assistant ensures cleanliness and visual company standards are maintained at all times and the centre is representative of a 5-star business.
Contributing to the overall “first impression” which ultimately will give clients a reason to use Regus and a reason to stay.

Key Responsibilities:

- Responsible for maintaining cleanliness and visual standards throughout the Centre including: kitchen, offices, conference and meeting rooms, toilets and other common areas.
- Ensure client offices are cleaned and prepared for new client move-ins.
- Ensure meeting and conference rooms are cleaned and prepared before and after events therefore ready for client use at all times.
- Delivery of client’s post on a daily basis.
- Preparation and delivery of client refreshments tea, coffee etc.
- Checking all photocopiers and fax machines ensuring they are stocked with paper and print cartridges.
- Highly visible within key areas of responsibility e.g. kitchens, to assist clients as and when needs arise with a flexible and helpful approach.
- Cover switchboard and reception as required.
- A thorough understanding of all key services, products and amenities are critical in the ability to deliver service in an exceptional and timely manner.
- Demonstrate a true passion for customer service by proactively seeking ways to surprise and delight our clients and guests, always going above and beyond.
- Provide a friendly and professional attitude when greeting clients, communicating clearly and effectively, taking pride in the centre appearance and enjoying a professional business environment.
- Adhere to company dress code


- Ability to manage own workload meeting set timescales and priority of centre/client needs.
- Clear communication skills with a professional manner.
- Customer focused with the desire to work within a service industry with face-to-face client interaction.
- Be able to participate in the lifting & handling of heavy items (e.g. furniture)
- Good English language skill + French and Dutch

We bieden aan

Traineeship for min 3 months. Start date to be discussed (lot of possibilities)

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