Are you a multilingual student eager to dive into the fundamentals of claim handling in the insurance industry? If you're passionate about learning and seeking your first pre-professional experience, we want to hear from you!

Apply now and be a part of our exciting journey!

Your job :

As we continue to grow, we're on the lookout for talented and multilingual interns to join our team as Claims Trainees.

Please note that this is a Belgian BA/MA school internship and that you need to be enrolled in a local school allowing internships, The internship is normally for 3 months minimum, full-time, and the candidates need to be ready to come to Brussels to work in our offices 2-3 days/week.

As a Claims Trainee, you'll play a vital role in managing insurance claims for our end customers. Make sure you’ll find the proper solution to their problem. You will prepare the files and suggested decision and an experienced Claims handler will take the decision.

This trainee-level position involves a complete training on claims activities, communication in multiple languages, an analytical approach, and the chance to develop customer service and insurance skills.

Main tasks and responsibilities :

● Exposition to the claims process from A to Z.

● Handle First Notification of Loss and partner validation processes.

● Investigate claims to determine their validity.

● Assess the coverage of the claim as per the policy conditions.

● Handle written and phone correspondence.

● Calculate settlements and prepare payments.

● Prepare denial emails.

● Help the department with claims administrative tasks such as : sending reminders to customers, closing claims file, setting standard reserves in claims file, and others

Don't worry if you're new to the insurance industry – we provide comprehensive internal training to set you up for success!

Your Profile :

● You have good written and verbal communication skills in English and at least one other European language (French, Dutch, German or other).

● You are studying translation, law, or business and administration.

● You are self-motivated, open-minded, curious, and flexible, with a "can do" attitude

What's in it for You:

● Internal Training: We provide extensive training to equip you with the skills needed for the role.

● Dynamic Team Environment: Work alongside a young and vibrant team where collaboration and support are part of our culture.

● A nice working space in a great location in Brussels: Qover-dedicated space at WeWork (Rue du Commerce 31) with a large terrace to enjoy team events

● A positive company culture that values teamwork and taking initiative but also having fun, with regular social events

● A collaborative and communal environment where everyone is welcomed, valued, and accepted regardless of their nationality, gender, age, sexual orientation, disability, philosophical or political views, etc.

● The chance to work among entrepreneurial people, allowing you to learn and have a real impact at one of Europe’s fastest-growing insurtechs.