Internship in Account Management and Customer Success - 1st and 2nd semester
Samengevat
Middelweg 92, Haren
Minimum 3 maand
Voltijds
Studiegebied: Communicatie - Marketing - Journalistiek, Economie & bedrijfskunde
Over Gus Foods
Gus Foods is a flourishing start-up based in Brussels, launched in 2020. Its ambition is to create more enjoyable work environments by giving employees access to great local food a few steps away from their desks. They do this by installing an amazing smart fridge (aka Gus), filled with healthy, tasty and locally sourced meals, drinks and snacks; accessible 24/24 at the office!
Find more information about what they do...
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Wat is jouw missie?
As Account Management and Customer Success intern, your role is to increase the satisfaction of Gus Foods’ existing B2B and B2C clients. You will tackle this by:
- Analysing Gus Foods’ existing Customer Success strategy and identifying its shortcomings.
- Organising a large survey among Gus Foods’ B2C clients to measure their overall satisfaction rate and understand how to increase it.
- Present your findings to the Gus Foods team and put some of your recommendations into action!
Wie zoeken we?
Your profile?
- You are pursuing a masters degree in Marketing, Communication or Business/Economics;
- You are creative, hands-on, proactive, rigorous, result-oriented and a good communicator;
- You have good writing skills;
- You have an interest in food, sustainability and have a little humor;
- You are free for a minimum of 4 months (ideally 6);
- English + French/Dutch - being fluent in Dutch and French is a plus;
- Previous work experience in Marketing and/or Communication is also a plus.
Wat bieden we aan?
- A great and entrepreneurial learning experience in a fastly growing start-up;
- A pleasant and dynamic work environment;
- Flexible working conditions;
- Coverage of your expenses (kms,..);
- The opportunity to pursue the adventure after your internship.
