Advertentie

Service Center Coordinator (summer)

Oostakker

Samengevat

Smalleheerweg 31 - 9041 Oostakker, Oostakker

Voltijds

Interim

Functie: Secrétariaat & office management

Studiegebied: Communicatie - Marketing - Journalistiek, Economie & bedrijfskunde, Humane en politieke wetenschappen, Taal- en letterkunde, filosofie & kunst

Personen gezocht: 2

Over Volvo Group

Volvo Group is one of the leading manufacturers of trucks, buses, earth-moving machinery, engines and powertrains for recreational and commercial vessels, as well as industrial applications. The Ghent facility is the Volvo Group's largest truck factory in the world.

The Ghent site is also home to several logistics activities, including the group's largest distribution center. In addition, you will also find a number of...

Lees verder

Ik wil er meer over weten

Wat is jouw missie?

Introduction

Are you the one that can take us on the future journey? Are you curious about how digitalization can improve customer satisfaction and service to our dealers? Are you social in a friendly manner to take on our customer needs in a daily manner?
Then you might be our new colleague.  

Who are we?

Service Operations & Technology (SO&T) is part of Volvo Trucks Technology & Industrial Division (TTI). We have 5300 employees on more than 60 locations world-wide. Our job is to design, manage and optimize the Service Market supply chain for all Volvo Group brands. This includes making sure that spare parts are distributed from supplier through our warehouse to the dealers, ensuring availability of parts everywhere in the world. We make sure all logistics services are delivered with world class operational excellence.

If you enjoy being in the center of the action then this may be the right position for you.

What you will do?

As a Service Center Coordinator within Service Operations & Technology (SO&T) you will contribute to the transformation of our company, the transport industry and society at large.  

Control and manage the process of urgent orders
Discuss, control and manage special orders and requirements
Cooperate with internal and external stakeholders
Give advice on logistical and commercial solutions or alternatives
Improve processes and ways of working which are beneficial for both our department and customers

Wie zoeken we?

Customer oriented and service minded  
Cultural awareness
Good communication and networking skills  
Ability to structure and prioritize working tasks in an efficient manner 
Interest in working with continuous improvements 
Open to and interested in learning and using new technologies and tools to support process improvements 
Be ready to challenge the as-is way of working 
Enjoy achieving results by working in a cross functional team, take responsibility, lead change 
Working with problem solving in a structured way
Be the voice of the customer in our big organization 
You communicate fluently in English, Dutch and French/Polish. Knowledge of German is an asset.

Wat bieden we aan?

We offer

a market conform salary  
a dynamic team with a great team spirit
a job with multiple connections internally, within our Sales organizations, towards our dealers and customers and transport companies
a semi-flexible working schedule
a great office environment with the proper tools to fulfill your job

This is a temporary assignment starting beginning of May until end of August with the possibility of prolongation.

Ready for the next move?

Do you want to be a part of our journey? Then we are hoping to hear from you! 