Antwerp - Store & Service Associate (Student contract)

Swapfiets is currently looking for Store & Service Associates!

We are currently looking for students to join our team. Are you a student who is equally comfortable with navigating busy streets and striking up conversations with anyone and everyone? Are you a natural multitasker who enjoys getting your hands dirty and solving problems? Then we are looking for you!

Join our fast-growing, sustainable scale-up as a Store & Service Associate and be the hero of the day by providing awesome customer service, fixing bikes in-store, and delivering smiles (and bikes!) to our members. So, what are you waiting for? Let’s ride to success together!

Your daily Swapfiets ride involves:

• Working in the store and deliver outstanding Swapfiets service to members;
• Being the first point of contact for (potential) members, help them set up a new subscription or provide support with any issues they might have;
• Keeping the shop clean, tidy and organized;
• Driving upselling value by offering additional products desired by our members;
• Driving around the city by car or bike to help our members;
• Performing small bike repairs and preventive maintenance on our Swapfiets in the store and on-site;
• Swapping out bikes, if they can’t be repaired on the spot, and drive them to our Store/Warehouse.

Our smooth application ride:

Apply with us and answer only a few short questions.

If we see a match, we invite you directly to talk with our store lead at the store.

Are both sides enthusiastic? Then you will receive your offer to join our Swapfiets Team! 🚲

We hope to welcome you to the team soon! 

Pedaling Towards Inclusivity at Swapfiets!🚲

At Swapfiets, we believe in the power of diversity and inclusivity. While we are proud of the progress we've made, we acknowledge that we still have work to do to create the inclusive environment we envision. We are committed to continuous growth, learning, and fostering a workplace where everyone's voice is heard and valued. Join us on our journey to make Swapfiets an even more vibrant and inclusive community!

• Currently a student or eligible for a flexi-job;
• You're in possession of a driver's license (for a minimum period of 6 months) is a PLUS!
• Affinity with retail, bikes and good service;
• Fluent in English & Dutch;
• Experience in working independently & being able to make decisions;
• Available for a minimum of 8 hours per week.

• Your own Swapfiets🚲 (lease);
• Flexible or fixed working hours/days possible. On weekdays and weekends;
• Become part of Swapfiets's fun operation in Belgium! Our regular team meetings always include food/drinks and a good time, while we also do bigger team events :-)
• We offer a lot of responsibility, challenging and dynamic work;
• Growth possibilities within Swapfiets (you can even move cities or countries with us!);
• No seasonal work - we work all year round!