Brayton Global

Brayton Global

Bruxelles
Telecommunications, ICT & internet

About Brayton Global

JOB DESCRIPTION

Main tasks

* Make an initial assessment of incident, attempt to resolve

* Record and track incident and problem information in a ticketing system

* Monitor progress of incident resolution relative to the appropriate SLA

* Manage the incident life-cycle, including closure and verification

* Participate in reconfiguration and installation of PC environment

* Follow standard...

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