START DATE IN JUNE OR JULY 2026
WHY NEYBOR?
At Neybor, interns don’t just execute tasks — they build systems. You’ll join a fast-growing scale-up reinventing urban living through design, tech, and hospitality.
- Data-Driven DNA: You’ll work with a state-of-the-art stack (Salesforce, GA4, internal PMS, App analytics).
- True Ownership: You are the owner of your funnel. From the first click to the signed lease, you drive the strategy.
- High-Level Exposure: Work directly with the Founders and the Sales & Ops Lead in a fast-paced, bilingual environment.
YOUR 4 PILLARS OF IMPACT
1. Member Journey & Experience (The Handover)
- Operations Sync: Work hand-in-hand with Sales & Ops to ensure every room is "tour-ready" and every move-in is frictionless.
- Success Management: Be the primary point of contact for our members, turning small complaints into 5-star reviews through proactive problem-solving.
- Audits & Standards: Conduct regular physical house audits to ensure "The Neybor Vibe" (cleanliness, branding, maintenance) is maintained across the portfolio.
2. The House Manager (HM) Liaison
- ROI-Driven Partnership: Manage our network of HMs. Ensure they act as our "eyes and ears" in exchange for their perks.
- Structured Feedback: Implement "Weekly HM Pulses" to gather data on house friction and maintenance before they escalate.
- Ritual Empowerment: Guide HMs in hosting in-house rituals (Sunday brunches, etc.) to strengthen the micro-communities.
3. Event Execution & Partnership Strategy
- A to Z Logistics: Lead the production of 10 monthly events (Sports, Art, Networking, Culture). You define the Venue, Budget, and the "Hook."
- B2B Partnerships: Scout and sign local "Community Partners" (Gyms, Bars, Restaurants) to provide exclusive perks for our members.
- Scalability: Turn physical events into growth loops by leveraging partnerships for giveaways and digital visibility.
4. Content & Visibility
- Social Storytelling: Capture high-quality candid content (photo/video) from events and house life to feed our social media channels.
- Brand Advocacy: Ensure every departing member leaves as a brand advocate through structured exit interviews and referral incentives.
WHO WE ARE LOOKING FOR
- Background: Currently completing a Master’s degree (Hospitality, Business, or Communications).
- Mindset: You are "obsessively organized" and proactive. You don't wait for a problem to arise; you build a system to prevent it.
- Communication: Exceptional empathy and politeness. You can navigate a difficult conversation with a tenant and a negotiation with a partner with equal ease.
- Languages: Fully bilingual in English and French (essential for our international community).