Join the EU Sales Team as a Sales Intern…

… and seize the opportunity to be at the very heart of client interaction at Merchery. As a Sales Intern, your mission is to provide immediate and effective support to our leads and clients while helping convert opportunities into deals. You’ll guide users through our self-service platform, offer real-time assistance, and collaborate with internal teams to improve client satisfaction and overall conversion.

The EU Sales team is currently composed of two sub-teams: our Sales Executives (5 members) and our Sales Support team (4 members). We’re now looking for the perfect addition to complete the Support team — our next gem!

👉 Responsibilities:

As a Sales Intern, you will play a key role in helping us:

• Respond in a reactive and timely manner to incoming requests via chat, email, and phone.
• Guide clients to close deals via self-service.
• Generate Sales Qualified Opportunities (SQOs).
• Answer unassigned leads and assist them navigating the website.
• Detect and report issues encountered by users to help improve the experience on the website.
• Collaborate with the tech team to eliminate friction points and contribute to a smooth user journey.
• Work closely with the Sales Executives to ensure a seamless lead transmission process.
• Collect and share feedback from clients to help the team continuously improve our offering.

You'll be part of a team that is both reactive and proactive, deeply connected to our users —making a real impact on client experience and company performance.

👀 Could you be the one?

If most of this resonates with you, Merchery would be a perfect match.

• You have a genuine interest in people and a sense of service.
• You are fluent in English and any other language is a plus..
• You are organized, detail-oriented, and capable of managing several tasks at once.
• You’re a great communicator who enjoys being on the front line with clients.
• You are collaborative, team-oriented, and thrive in a fast-paced environment.
• You’re comfortable with tools and platforms (CRM, chat, helpdesk…).
• You’re excited by the idea of improving processes and making things smoother.
• You care about quality, aesthetics, and sustainability – like we do.
• You always wanted to go outside your comfort zone and start a new challenge abroad.
• You demonstrates patience and resilience under stress, staying calm and effective even in high-pressure situations.

☀️ Working with us

Will be fun 🙂

Merchery is growing, and we’re focused on building more than just a business: we want to create a healthy, collaborative, and down-to-earth work environment where people feel valued.

Things are moving fast, but there’s still a lot to build and improve. This comes with responsibilities and the chance to have a meaningful impact — on the way we work, on our clients, and on the direction we’re heading.

We care about well-being, not just in words but in small, concrete ways: team moments, honest communication, and a culture where people can be themselves.

There’s room to learn, take ownership, and help shape what comes next.

Our recruitment process

1. Initial interview: A first conversation with our People Manager, Annabelle, via video call to get to know each other and assess motivation as well as cultural fit.
2. Manager interview + case – A practical exercise followed by a discussion with Eléonore (Sales Support Manager).
3. Deep dive interview – Conversation with Yoann (Head of Sales), where both sides ask questions to assess the fit.

ℹ️ Additional information

Type of contract: Paid internship - with reimbursement of travel expenses in accordance with the current policies.

Location: Brussels, Belgium

Schedule: As soon as possible in 2026, for a minimum of 6 months, full time.